Nexus Of Hope Psychiatry & Mental Health Wellness Pllc in Burnsville, MN is looking for one psychiatric medical assistant & intake coordinator to join our team. Our ideal candidate is attentive, punctual, and engaged and understands how this role would be blended in a small Mental Health Office.
Benefits
Responsibilities
Explain insurance coverage, co-pays, deductibles, and office policies to patients.
Guide new patients through intake paperwork and office procedures.
Document patient medical history, take vital signs, and update electronic health records (EHR).
Prepare patients for psychiatric evaluations and administer basic mental health screenings.
Assist with medication refills, prior authorizations, and pharmacy communications.
Maintain accurate and confidential patient records in compliance with HIPAA regulations.
Answer phone calls, respond to inquiries, and assist with patient concerns.
Coordinate with the psychiatrists to ensure smooth workflow and patient care.
Qualifications
✅ Medical Assistant certification (preferred but not required)
✅ Experience in a medical or mental health setting (preferred)
✅ Familiarity with insurance verification and billing processes
✅ Strong communication and customer service skills
✅ Proficiency in EHR systems and GoogleSuite
✅ Ability to keep calm in customer service situations
✅ Understanding of HIPAA regulations and patient confidentiality
✅ High School Graduate (some college preferred)
We are looking forward to reading your application.
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