Job Description

**Are you ready to join a growing team?** CTG is seeking to fill a Mortgage Closing Specialist I opening for our client in New York. **Location:** Remote **Duration:** 6 months **Overview:** CTG is seeking a Mortgage Closing Specialist I to act as a liaison in gathering information for Closing Disclosure (CD) issuance. This role involves collaboration with multiple stakeholders to meet closing deadlines and ensure data accuracy including homeowner, tax, fee, and payoff details. The position requires attention to detail, excellent communication skills, and the ability to manage tasks within a fast-paced environment. **Primary Responsibilities:** + Assign and review pipeline reporting and manage the title review inbox + Maintain consistent communication with all stakeholders involved in closing transactions including customers, brokers, settlement agents, loan officers, and internal departments + Obtain and verify closing-related documentation such as payoffs, subordination agreements, release documents, taxes, and insurance details + Conduct thorough reviews to ensure loans comply with state and federal guidelines + Perform verbal employment verifications for income-qualified borrowers + Track rate lock and document expiration dates to ensure timely action + Review loan records to validate readiness for CD preparation and ensure submitted documentation is complete and accurate + Communicate with Settlement Agents to collect necessary fee and contact information for CD purposes + Monitor and manage close dates to ensure alignment with projected schedules and provide updates as necessary + Adhere to compliance and operational risk controls in line with company policies and regulatory requirements + Support internal control standards and address audit findings in a timely manner + Foster an inclusive and professional environment that aligns with the M&T Bank brand + Perform additional related duties as assigned **Scope of Responsibilities:** This position requires frequent interaction with both internal and external customers, including borrowers, co-workers, and Settlement Agents, to support an efficient and seamless loan closing process. **Supervisory/Managerial Responsibilities:** This role does not include supervisory or managerial responsibilities. **Education and Experience Required:** + Strong closing skills required + Associate degree with a minimum of 1 year of business experience, or a combination of 1 year of M&T Closing experience and customer service experience + In lieu of a degree, 3 years of combined higher education and/or work experience, including at least 1 year of relevant experience + Proficient in spreadsheet, word processing, and email software + Ability to make informed decisions based on available data + Flexible and adaptable in a dynamic mortgage environment + Strong organizational, time management, and communication skills + Detail-oriented with the ability to prioritize and work in a team setting + Demonstrated reliability and a strong work ethic **Education and Experience Preferred:** + Previous experience in mortgage closing with a lender, title company, or settlement agent + Familiarity with department software + Understanding of mortgage products, investor guidelines, and compliance regulations Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. **To Apply:** To be considered, please apply directly to this requisition using the link provided. For additional information, please contact **JoAnn Abramo at JoAnn.Abramo@ctg.com** . Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $20.00/hour to $27.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. **About CTG** CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit . Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified company across many of our global operations. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Job Tags

Work experience placement, Local area, Remote work, Flexible hours,

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